TheSaberCompany (thesabercompany.com) is a custom lightsaber brand headquartered in the Netherlands and operating internationally under the SaberTheory brand name, with the primary storefront at thesabercompany.com. Founded and operated by a team that describes itself as built for the fans, TheSaberCompany has accumulated 994 verified Trustpilot reviews with a 4.3 out of 5 TrustScore, placing it among the more established and transparently reviewed custom lightsaber brands in the English-language market. The company actively invites honest reviews across their Trustpilot page, responds to negative reviews publicly, and makes their contact email (info@thesabercompany.com) prominent across their marketing materials.
TheSaberCompany's product range covers the full spectrum of what the custom lightsaber market offers, from entry-level Baselit sabers for new collectors to fully programmable Proffie sabers for enthusiasts who want complete control over every aspect of their saber's sound and lighting behavior. All sabers are custom-designed originals rather than officially licensed Star Wars products, but are created with attention to the aesthetic language of the Star Wars universe and the specific lightsaber designs that have resonated most deeply with the fan community.
The Saber Core Technology: Baselit, Xenopixel and Proffie
Understanding the three saber core options is the most important decision a first-time buyer makes at TheSaberCompany.
Baselit is the entry-level core. A single LED at the base of the hilt illuminates the entire polycarbonate blade from the bottom, creating the classic glowing blade effect. Baselit sabers are the most durable for dueling because the electronics are protected inside the hilt and the blade itself is simple polycarbonate. They are the most affordable option and the natural starting point for buyers who want a lightsaber primarily for display, cosplay or moderate dueling.
Xenopixel is the mid-tier advanced core. Instead of a single base LED, Xenopixel uses a strip of individually addressable LEDs running the full length of the blade, enabling smooth scroll-on and scroll-off blade ignition effects, dynamic color-changing along the blade length, and advanced sound fonts with swing and clash detection. The Xenopixel core is the option TheSaberCompany recommends for buyers who want high-end visual effects, multiple color options and realistic saber behavior. One buyer described the Xenopixel experience: "Absolutely love and recommend sabertheory. 100/10." Another noted the motion sensitivity as a specific highlight.
Proffie is the fully programmable top-tier core. Proffie allows complete customization of every aspect of the saber's behavior: sound fonts, lighting profiles, swing sensitivity, clash response and more, all editable through open-source software. TheSaberCompany describes it as designed for enthusiasts who want total control over their saber's functions. The Proffie buyer community is active in sharing custom sound fonts and configurations, making the Proffie saber a platform that evolves over time rather than a fixed product. One buyer described purchasing the Ani Proffie and receiving order updates throughout the process: "The absolute best customer service ever. Like from the second I ordered my Ani Proffie to the day it arrived I got updates and everything you could ask for."
The Saber Lineup
The Revan Saber is inspired by the iconic Revan lightsaber design from the Star Wars expanded universe and is among the most recognizable designs in TheSaberCompany's catalog. Available in Baselit, Xenopixel and Proffie configurations.
The Maul Saber is a double-bladed lightsaber in the style of the Darth Maul design, one of the most visually distinctive lightsaber configurations in Star Wars. The double-blade format requires two polycarbonate blades and a hilt engineered for dual-blade operation.
The Knight Saber and the Knight SaberTheory are the core single-blade dueling-oriented models in the lineup, designed for solid performance under repeated dueling contact. One buyer who reviewed the Knight Saber wrote: "The Knight Lightsaber is great I absolutely love it. The Saber Company is terrific and they offer nothing but the best in quality and customer service."
The Obi Saber is inspired by the Obi-Wan Kenobi hilt aesthetic, one of the most classic and widely requested designs in the Star Wars fan community.
The Ani Saber draws from the Anakin Skywalker hilt design, a design with significance across both the prequel and original trilogy timelines and a consistently popular choice for buyers who want a recognizable character connection.
The Prodigal Saber is an original design developed by TheSaberCompany for buyers who want a distinctive non-character-specific hilt.
The Youngling Saber and the Padawan Saber are the entry-level introductory models designed as ideal first lightsabers for younger fans or buyers new to the custom saber community who want to start at an accessible price point before considering a higher-specification model.
The Premium Large Saber Stand is a display stand accessory designed to hold lightsabers upright for shelf and wall display. One buyer specifically reviewed the stand: "The Lightsaber stand is amazing, the LED remote has many different modes and colour programmed making it very adaptable and the stand is built very well."
Free Worldwide Shipping and International Considerations
TheSaberCompany offers free worldwide shipping on all orders. Products ship from China. Delivery time is typically one to two weeks for most international destinations based on the review record. Multiple buyers from Europe, the United States and other regions describe receiving their orders within two weeks of placement with tracking provided.
One important note for buyers in the European Union: because products ship from China, EU buyers may be subject to import duties and VAT on arrival, which are not included in the purchase price. One EU buyer specifically noted being charged approximately EUR 100 in import fees on arrival, describing this as an unexpected cost. EU buyers should research the import duty and VAT applicable to their country for goods imported from China at the product's purchase price before ordering, to avoid a surprise charge at delivery.
What 994 Trustpilot Reviews Show
At 4.3 out of 5 stars from 994 reviews, TheSaberCompany's Trustpilot profile presents a meaningfully positive picture with honest documentation of the issues that arise in a minority of orders.
The consistent strengths across positive reviews are product build quality, customer service responsiveness and the free worldwide shipping policy. A buyer who purchased multiple times wrote: "Great lightsaber, light, sturdy, great sound, great motion sensitivity and the customer service is great. Second time buying this sabers and definitely worth every penny." The support team member Jaz Parker is mentioned by name in multiple positive reviews for clearing doubts, providing order updates and resolving issues efficiently.
The consistent challenges in negative reviews are shipping delays beyond the typical two-week window, with some buyers waiting six to twelve weeks for certain models, and electronic component reliability in a minority of units. The company's response to these reviews is generally proactive: they reply to 66 percent of negative reviews on Trustpilot (typically within one month), acknowledge the issue, and work toward resolution. Several buyers updated their initial negative reviews to positive or neutral after receiving support resolution, including one buyer who described waiting three months, then receiving a satisfactory replacement and updating their review to recommend the company. Another buyer received a free core replacement at no additional cost after their core started glitching.
This pattern reflects a company that takes customer service seriously but faces the inherent challenges of a custom saber operation that handbuilds products with electronic components: production queues for popular models, occasional electronic failures in complex devices, and an international supply chain with shipping variability.
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