We think we have three advantages compared to other websites：
Quality – Giving you the best-quality gift and exceeding your expectations.
Price – Giving you quality without breaking the bank. We make sure we’re always priced competitively.
Service – We aim to look after you and your order every step of the way with first-class customer service.
We offer lower prices and faster turnaround than other personalized gift websites because we do all the work ourselves that is required to make a perfect personalized product. That’s why many customers come back and refer us to all their friends, family, and colleagues! We make sure that every client is happy and would use us again in the future. Hopefully, we can make you feel the same way!
Sharing love and thoughtfulness. Assimilating into personalized design. Alive with sincere emotion. Creating kindness and personality. We're on a quest to bring excitement to all!
Our Vision: To be the most-loved place for the personalized gift of our guests.
Our Mission: Impressing every guest.
We want each and every single one of our customers to have an easy and fabulous experience because that's the way shopping should be! If a customer is struggling with ordering or with an existing order, our customer service team is happy to help and available to assist and ensure a smooth and hassle-free experience.
Giftlab cares about our customers and recognizes the importance of a happy customer.
Customer service email: service@giftlab.com
LIVING THE DREAM
Our team has designers, extraordinary customer service, marketing specialists, and more – totaling about 25 people. Our team is small but our impact is mighty. We provide jobs for many. We are constantly developing new products and designs of products to cater to every occasion and style. We are excited to have our community of trendsetters with us to come along for the journey.
WHY WE DO IT
For the mom who is so proud of her children, she wants the world to know.
For the daughter who paid her way through college and has every reason to celebrate.
For the newlywed couple who wants their family to be there whether they can physically be there, or not.
CANCELLATION POLICY
Once your order has been submitted we will immediately begin production on the personalized items. If you would like to cancel your purchase, your order is subject to a 30% restocking fee.
Giftlab.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives. |
