ThermoPro has been in the business of digital thermometers since 2014. Before establishing our brand, ThermoPro management worked behind the scenes as a manufacturer. As times changed and our clients decide to outsource to cheaper alternatives, we decided to open lines directly to the retail market, providing consumers with top quality products at a very competitive price without sacrificing functionality or quality.
Our new customers ask us, how are your prices so competitive? The answer is simple. ThermoPro works closely with our manufacturing partners to negotiate the lowest possible prices for ThermoPro products then we distribute and support our own product line to maintain affordability for our customers. With this philosophy in mind, ThermoPro ensures you’re paying what you should be paying for a quality product.
Not only does this practice help make our prices competitive, but it also helps us maintain a better customer experience to always ensure a pleasant buying experience.
We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. You can be sure that if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.
The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. By selling directly to you via Amazon, we can leverage our product reviews to help improve existing products and to develop new products.
Our warranty coverage for our products is the backbone of our company. We’re able to offer such a robust warranty because our feedback-based design philosophy results in such a high product quality. If anything does happen, we stand behind our products. This also enables our customer support to team deliver continuously great experiences. |
