A Brown Bear was born, quite simply, out of a genuine love for coffee, and we wanted to make sure that the rest of the world could enjoy it, too. The little brown bear cub you'll find on each of our products is a symbol of unmatched quality and reassurance of care and attention that has gone into producing it. The drawings on each pack were introduced in 2019 to create a story for each coffee origin we wanted to explore. We then started a relationship with Free The Bears to put our growing success to good use.
You're probably like us and love your coffee. The smell, the taste, and the 'kick' are all about the coffee experience. Brown Bear is about making that experience even more special with delicious, flavoursome coffees that we know you'll love. We continuously look for new coffee experiences. While looking for exciting coffees while maintaining a less pretentious and friendly approach to coffee. This passion and relaxed feeling can be seen in everything we do, from packaging design, customer service and, of course, the exceptional, consistent coffee.
In a competitive market, customer service is crucial to any business, including Brown Bear Coffee. Providing excellent customer service is our key focus and has been since 2013. This focus on customer service and coffee consistently has led to our continued success; this is our belief. We now collectively have over 10,000 5-star reviews. Quality Coffee, Attractive Price, Fast, Efficient Delivery and, when things go wrong, efficient, friendly customer service.
We put all our effort into making every cup of Brown Bear coffee enjoyable. If ever you feel let down by the quality of our coffee, we promise to do our very best in making it right. Our reason to exist beyond the coffee is to save as many Moon Bears as possible. This is branded on every coffee we sell with a commitment to send 5% of every sale to Free The Bears. We have since 2020 sent over £30,000. |
